Refund Policy

1. Refund Eligibility:

a. Damaged or Defective Items:

  • We will provide a full refund or replacement for items that are damaged or defective upon receipt. Please contact us within 7 days of receiving the product, and include photos of the damaged or defective item.

b. Incorrect Items Received:

  • If you receive an incorrect item, please contact us within 7 days of receiving the product. We will arrange for the correct item to be shipped to you or provide a refund.

2. Change of Mind:

a. Returns:

  • We accept returns for a refund on items that are unused, unopened, and in their original packaging within 7 days of purchase.

b. Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to an error on our part.

3. Process for Refunds:

a. Contact Us:

  • To initiate a refund, please contact us at with your order number and details of the issue.

b. Approval:

  • We will review your request and notify you of the approval or rejection of your refund.

c. Refund Processing:

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

4. Exclusions:

a. Gift Cards:

  • Gift cards are non-refundable.

b. Downloadable Products:

  • Downloadable products are non-refundable.

5. Lost or Stolen Packages:

a. Lost Packages:

  • If your package is lost in transit, please contact us, and we will work with the shipping provider to locate it.

b. Stolen Packages:

  • We are not responsible for packages stolen after delivery. Please ensure a secure delivery location.

6. Contact Us:

If you have any questions or concerns about our Refund Policy, please contact us at or +91 96435 26299.

By making a purchase from Ramans Only Online Store, you agree to the terms outlined in this Refund Policy.